Principal Public Affairs & Corporate Communication Officer

An officer at this level will be responsible to the Assistant Director Public Affairs & Corporate Communication in performing Communication functions.  Specifically, duties and responsibilities will include:

1. Facilitating the development, implementation monitoring and review of Public Affairs and Corporate Communication and customer care policies, standards, systems, strategies, manual, programmes and procedures for the Office;
2. Providing support in the development, implementation and review of the departmental work plans, budgets, procurement plans;
3. Branding of ODPP events in order to enhance visibility of the organization;
4. Implementing ODPP service delivery charter;
5. Updating the content for the website and digital media platforms;
6. Managing customer relations and protocol services;
7. Facilitating designing, printing and dissemination of documentaries, bulletins and newsletters and Information Education Communication (IEC) materials to sensitize, inform and educate stakeholders and the public on the ODPP mandate;
8. Providing support in Partnerships, Corporate Social Responsibility programmes and Community Engagements in line with the ODPP mandate;
9. Identifying events where the ODPP policies, programmes and projects can be propagated and promoted;
10. Identifying and reporting on various public communication issues in ODPP and developing of appropriate interventions;
11. Providing support in customer satisfaction surveys; and
12. Supervising and appraising staff working under them.