Assistant Director Public Affairs & Corporate Communication Officer

An officer at this level will be responsible to the Senior Assistant Director Public Affairs & Communication in performing Public Affairs & Communication functions.  Specifically, duties and responsibilities will include:

1. Facilitating the development, implementation monitoring and review of Public Affairs and Corporate Communication and customer care policies, standards, systems, strategies, manuals, programmes and procedures for the Office;
2. Facilitating the development, implementation and review of the Departmental work plans, budgets, procurement plans;
3. Implementing communication processes, strategies and messages during crisis;
4. Verifying information before dissemination to internal and external stakeholders;
5. Managing customer relations and protocol services;
6. Implementing ODPP service delivery charter;
7. Developing content for the website and digital media platforms;
8. Facilitating designing, printing and dissemination of documentaries, bulletins and newsletters and Information Education Communication (IEC) materials to sensitize, inform and educate stakeholders and the public on the ODPP mandate;
9. Implementing Partnerships, Corporate Social Responsibility programmes and Community Engagements in line with the ODPP mandate;
10. Providing support in research on various public communication issues in ODPP;
11. Undertaking customer satisfaction survey;
12. Providing content for the website and digital media platforms, Provide Secretariat service to ODPP editorial committee, Digital communication committee, Service delivery charter review & implementation committee;
13. Mentoring, coaching, training and developing of staff in the division; and
14. Coordinating performance management within the division in liaison with the Human Resource Management Division.